Benefits

For service providers

• Pro-active maintenance: predict and prevent component failures and perform maintenance pro-actively for increased uptime
• More first-time fixes: faster issue identification and correction thanks to remote access
• Higher service efficiency: service providers are able to perform new service tasks and speed up existing ones
• More accurate billing: bill service for the actual consumed time, resources and equipment
• Enhance service workflow: integrated with cinema service and existing tools
• Insight into asset performance: instantly check the status of every device, get accurate info on the current situation
• Prove SLA¹ compliance: objective evidence of interventions, actions, uptime…
• Security and traceability: secure, traceable data and actions, with log files per user and unit

For exhibitors

• Higher system uptime: increased uptime thanks to pro-active maintenance and issue diagnosis
• OPEX²/TCO³: fewer on-site service personnel required
• Up-to-date software: thanks to periodic maintenance, software is always up-to-date
• Security: as the need to connect external laptops is reduced, fewer external personnel will enter your theater
• Specialized reporting: both retro-active (what is the current status of my equipment?) and pro-active (which maintenance should I plan when?)
• Ease of mind: 100% confidence in your digital cinema equipment
• Problem follow-up: portal access to follow up issues
• Guaranteed updates: automatic software updates

For integrators

• Clear overview: one dashboard for all your cinema equipment
• Global access and control: central management with minimum effort
• Easy-to-use: fast setup and minimal configuration
• Proof of SLA¹ compliance: neutral and accurate data
• Always connected: optimum asset management from anywhere, anytime
• Strategic tool: clear overview of the installed base for improved sales

¹ Service Level Agreement - ² Operating Expense - ³ Total Cost of Ownership