Barco Expands North American Service Operations with a new Digital Cinema Service Center
A new Service Facility has been opened in Sacramento. The facility supports parts stocking for rapid turn-around response, complete projection repair facilities, a technical support desk and an expanded field service team.
The newly-opened Service Center in California has been expanded to include a Digital Cinema Service department. With over 40,000 square feet of floor space, the facility will now support digital cinema as well as the service operations for LED, projection and image processing equipment.
“Consolidation of service operations in Sacramento is a significant step that is required to provide improved service to our customers” states Mike Jones, Vice President and General Manager for Barco Media and Entertainment division, “the investment demonstrates our commitment to the Digital Cinema industry and is necessary to support the rapid growth we are experiencing.”
The new facility will provide positive-pressure environments for cleaning and repair, an extensive stockroom for parts and supplies, a technical support desk and will serve as a base of operations for Barco’s expanding field service team. The facility will also be utilized to support comprehensive training on the operation and maintenance of Barco’s Digital Cinema products.
“As our business expands domestically in the digital cinema area, we’re meeting the demand,” said Wayne Walker, Director of Customer Service for Barco, Media and Entertainment, North America. “The customer’s core requirements for high quality, fast service and fast turnaround haven’t changed and with our expanded facilities and support staff, we are now well positioned to meet these needs.
About Barco
Barco, an international company headquartered in Kortrijk, Belgium, provides visualization and display solutions for professional markets. Barco designs and develops solutions for large screen visualization, display solutions for life-critical applications, and systems for visual inspection. Barco is active worldwide and has its own facilities for Sales & Marketing, Customer Support, R&D and Manufacturing in Europe, North America and Asia Pacific. Barco is quoted on Euronext Brussels and is a BEL 20 and a Next 150 company (Euronext: BAR; Reuters: BARBt.BR; Bloomberg: BAR BB).
© Copyright 2006 by Barco - May be reproduced by professional press only
For more information, please contact
Christine
Morris
Marketing Communications Manager - US
Barco Media & Entertainment
Telephone
+1 916 859 2500
christine.morris@barco.com
