Multiple certification levels

There are five certification levels within the sales and technology learning tracks. A general description of each certification level is listed below.

Sales track

Barco Certified Sales Professional

Program

  • Who is Barco
  • Vertical market overview
  • Technology overview
  • Product portfolio & features
  • Differentiators and value proposition
  • What to ask customers
  • Competitive overview
  • Use of confi gurators
  • Barco website & tools
  • Professional services

Training format

Classroom, virtual & online courses

Barco Certified Sales Expert *

Program

  • In-depth Barco product overview
  • Turn-key solutions
  • Integration of products & solutions in customer environment
  • Customer cases
  • Solution quotation
  • Escalation flow mechanism
  • Basic demonstrations

Training format

Classroom, on-site & online courses

 

* To apply for the Expert program, a Professional certificate is required.

Technology track

Barco Certified Operator

Program

  • Skilled Operator technical understanding
  • Operator level equipment handling
  • Operator permitted troubleshooting
  • Operator permitted maintenance
  • Operator level servicing
  • Problem description & reporting
  • First-line support flow (phone/mail/service portal)

Training format

Online courses & virtual classroom

Barco Certified Specialist

Program

  • Broad technical understanding
  • (Assistance to) Installation & re-installation
  • Configuration & re-configuration
  • Basic troubleshooting
  • Basic maintenance
  • Basic servicing
  • Collecting log files & basic analysis
  • Escalation flow (service portal)

Training format

Classroom, on-site & online courses

Barco Certified Expert *

Program

  • In-depth technical understanding
  • Installation & re-installation
  • Configuration & re-configuration
  • Tips & tricks
  • Advanced troubleshooting
  • Advanced maintenance
  • Advanced servicing
  • Collecting log files & in-depth analysis
  • Escalation flow (interacting with R&D)

Training format

Classroom, on-site & online courses

* To apply for the Expert program, a Specialist certificate is required.

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