Last modified On 11 March 2015

[KB1447] What should I do if I get an error message saying that “the ClickShare software package is not a signed image?” when performing an upgrade (FAQ)

Short Description

If you get an error message that the software package is not a signed image v1.04 when overwriting firmware version 01.04.00.0574 downgrade to v1.03 and then update the firmware to v1.04 again.

Answer

When overwriting software version 01.04.00.0574 you get a message that the software package is not a signed image.

Solution : first downgrade to v1.03 and update to v1.04 to solve this issue