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Last modified On 11 March 2015

[KB1202] Can you maintain and configure ClickShare Base Units remotely? (FAQ)

The ClickShare Management Suite (order number R9861014) allows you to monitor and update ClickShare Base Units across your company’s network. Further information on the ClickShare Management Suite can be found on www.barco.com. https://www.barco.com/en/Products-Solutions/ClickShare-application-software/Web-based-tool-managing-all-ClickShare-units-in-the-network.aspx

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Last modified On 11 March 2015

[KB1225] What can I do if the ClickShare Base Unit is installed in a place that is physically difficult to access? (FAQ)

If access to the Base Unit is difficult, try using a USB extension cable.

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Last modified On 10 March 2015

[KB1200] Will the ClickShare Button work with a USB 3.0 port? (FAQ)

Yes, the ClickShare Button works with a USB 3.0 port.

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Tags:Port • ClickShare • administration • device • USB

Last modified On 04 March 2015

[KB1205] Can I access the ClickShare Base Unit using my laptop’s wireless connection? (FAQ)

Yes you can connect to the Base Unit’s web interface – a built-in wireless access point for administration purposes (for screen sharing the ClickShare button has to be used). You will need to know the SSID and password. Firmware version 1.07 for CSC-1 and upcoming CSM-1 firmware allows you to disable access of the WebUI over WiFi.

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Last modified On 04 March 2015

[KB1203] Do you offer a rack mount kit for ClickShare? (FAQ)

Yes, for meeting rooms with a dedicated AV rack, an optional Rack Mount for the ClickShare Base Unit is available. The rack mount kit is designed to fix the CSC-1 (via bottom screws, see installation manual). The kit can also be used for a CSM-1 Base Unit, but the unit cannot be screwed on to the rack mount.

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Last modified On 04 March 2015

[KB1201] Do I need admin rights on my laptop to use ClickShare? (FAQ)

You do not need admin rights on your laptop to use ClickShare - you can use ClickShare by starting the application when you plug in a ClickShare Button.

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Last modified On 04 March 2015

[KB1199] Can we fix the ClickShare Button to a meeting table? (FAQ)

ClickShare Buttons are stored in the ClickShare Tray. A lock is not provided

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Tags:Table • ClickShare • administration • fixate • Security • meeting room

Last modified On 04 March 2015

[KB1198] Do you offer a solution to protect the ClickShare Buttons from theft? (FAQ)

We do not offer a specific solution to protect the ClickShare Buttons or detect that they leave the room. However, their design avoids confusion with a USB flash drive. Moreover, the ClickShare Button is designed in such a way that people will notice it when walking away from the meeting room (weight, size, cable,…). In the rare case that one takes the Button away from a meeting room by mistake, the AV Manager can pair the Button, when returned, with any meeting room. The ClickShare Button can only be used in combination with a ClickShare Base Unit.

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Tags:ClickShare • administration • protect • theft

Last modified On 04 March 2015

[KB1197] Do I always need to start the application at the start of every meeting? (FAQ)

To activate the ClickShare Button, an executable needs to run. You can start this executable manually when you plug a ClickShare Button into your USB port (go to the USB drive and launch the ClickShare for Windows or Mac executable. To have the executable run automatically (without having to start up the application manually each meeting), you can install the ClickShare Launcher service on your laptop.

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Tags:Install • user • ClickShare • administration • start up • application • driver • admin rights

Last modified On 04 March 2015

[KB1196] Do I need to install any software or an app on my PC or Mac to use ClickShare? (FAQ)

No, when you plug in the ClickShare Button, a drive will appear on your computer as a mass storage device. On this ClickShare drive, an executable program (file extension .exe) is available for Windows and for Mac. Double clicking this executable will start ClickShare application. When the meeting has ended, you can simply remove the ClickShare Button and nothing will be left on your computer. If you prefer, you can install ClickShare Launcher, which will ensure that ClickShare always opens automatically when a Button is inserted in your PC or Mac. Visit the Technical Downloads section of the ClickShare product at www.barco.com. You will need admin rights for your computer to install the ClickShare Launcher software.

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Tags:Install • user • Software • ClickShare • administration • device • clickshare launcher

Last modified On 04 March 2015

[KB1195] Can you use ClickShare to wake up a display or projector or put one on standby? (FAQ)

Yes. In the configuration options available via the web interface of the ClickShare Base Unit you can adjust the ClickShare standby and screensaver settings. When configuring the ClickShare Base Unit on the web interface, you can define a period of inactivity in the display settings, after which the unit will mute the video output to the display or projector and if configured correctly this can put the display or projector into standby mode. As soon as a ClickShare Button is plugged into the laptop and connecting to the Base Unit, the Base Unit restores the video output signal to the display or projector, showing a welcome message or introduction screen. Another way to control the standby behavior of the ClickShare Base Unit is by pressing the standby button at the front of the unit.

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