Last modified On 04 March 2015

[KB1206] Will ClickShare interfere with other wireless devices? (FAQ)

Short Description

ClickShare works in either the 2.4GHz and 5GHz band. This leaves you with many wireless channels to choose from. To optimize Wi-FI bandwidth, you can use a Wi-FI scanner to find a free wireless channel and the web interface of the Base Unit allows you to manually select the most appropriate channel to be used by the system.

Answer

ClickShare works in either the 2.4GHz and 5GHz band. This leaves you with many wireless channels to choose from. The 2.4-GHz frequency band is often crowded. Since ClickShare also has 5-GHz capability, we recommend using this frequency band instead. Please note, some PC and laptop models do not detect the 5-GHz frequency range. To minimize congestion, you can use a Wi-FI scanner to find a free wireless channel select it via the web interface of the Base Unit. ClickShare’s web interface allows you to manually select the most appropriate channel to be used by the system, within the Wi-FI settings in “set up” and “advanced” tabs.