[KB1239] ClickShare with SW version 01.01.00.0092 is not compatible with MacBook with Retina display (Troubleshooting)

Short Description

When using ClickShare with a MacBook with Retina display, the ClickShare application stops when I start sharing (Resolved as of version 01.01.02.0008)

Answer

This is a known issue on SW version 01.01.00.0092. Due to some changes in Mac OS X 10.8; ClickShare version 01.01.00.0092 is incompatible with the MacBooks with Retina Display. A solution is currently in development (Resolved as of version 01.01.02.0008)

Tags: ClickShare • retina • macbook