[KB1257] What data is stored inside the log files, please could you provide an example? (FAQ)

Short Description

The data stored inside the log files contain information about the current system state: component temperature, statistics about the current frame rate, number of connected users …. If the debug logging is enabled (this can only be enabled via the base unit WebInterface that is protected by the system administrator password) the username is mentioned in the log at the moment he or she starts sharing. In any case, no data from the screen capture is reproduced in the log file. The log files can be downloaded from the WebInterface under Maintenance/Logging -> Local Logging -> “Download Log”. The default administrator username and password are both “admin”.

Answer

The data stored inside the log files contain information about the current system state: component temperature, statistics about the current frame rate, number of connected users ….

If the debug logging is enabled (this can only be enabled via the base unit WebInterface that is protected by the system administrator password) the username is mentioned in the log at the moment he or she starts sharing.

In any case, no data from the screen capture is reproduced in the log file.

The log files can be downloaded from the WebInterface under Maintenance/Logging -> Local Logging -> “Download Log”. The default administrator username and password are both “admin”.

 

Tags: Log files • ClickShare • data • stored