Software Details

ClickShare C-5/C-10 base unit firmware v2.9.0.3

Version v2.9.0.3
Filesize 334.17 MB
Release date 29 jun '21

Applicable products:

Release notes

===Firmware for ClickShare Present===
===The main new ClickShare Present features in this release are:===

  • Theater Mode: Grab the attention with your content and nothing else. Get your content in the picture, full size and full screen.
  • Time format on the wallpaper can be set to a 12hr or 24hr time format: This will be applied to the clock shown in the status bar and in the room availability section on the wallpaper.
  • Performance enhancements when integrating the Buttons into the corporate network: With the feedback received on the 2.8 firmware release, we have been able to identify some areas of improvement and these improvements can be found in this firmware.
  • Miracast available in more configurations. Thanks to the addition of Miracast MS-MICE capabilities (aka Miracast Over Infrastructure), Miracast can be used on all CX and C models in additional configurations.
  • Media streaming over Airplay: This firmware adds support to stream media content from YouTube and other applications to your ClickShare device.


===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
  • BYOD Airplay does not work when streaming Youtube movies.
  • SNMP not working in wireless client mode.


===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
  • Button Manager currently does not work with the ClickShare Present Buttons.
  • First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
  • SmartCare info might not reflect the actual state in specific cases following unclaiming the device: KB11513.
  • When using Airplay with Youtube, disconnecting and reconnecting is needed in case a error message pops up over the streaming content.


===Important notes:===
  • We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.


Show previous release notes

Version history

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Release notes
===Firmware for ClickShare Present===
===The main new ClickShare Present features in this release are:===
  • Theater Mode: Grab the attention with your content and nothing else. Get your content in the picture, full size and full screen.
  • Time format on the wallpaper can be set to a 12hr or 24hr time format: This will be applied to the clock shown in the status bar and in the room availability section on the wallpaper.
  • Performance enhancements when integrating the Buttons into the corporate network: With the feedback received on the 2.8 firmware release, we have been able to identify some areas of improvement and these improvements can be found in this firmware.
  • Miracast available in more configurations. Thanks to the addition of Miracast MS-MICE capabilities (aka Miracast Over Infrastructure), Miracast can be used on all CX and C models in additional configurations.
  • Media streaming over Airplay: This firmware adds support to stream media content from YouTube and other applications to your ClickShare device.


===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
  • BYOD Airplay does not work when streaming Youtube movies.
  • SNMP not working in wireless client mode.


===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
  • Button Manager currently does not work with the ClickShare Present Buttons.
  • First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
  • SmartCare info might not reflect the actual state in specific cases following unclaiming the device: KB11513.
  • When using Airplay with Youtube, disconnecting and reconnecting is needed in case a error message pops up over the streaming content.


===Important notes:===
  • We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.


Release notes
===Firmware for ClickShare Present=== ===The main new ClickShare Present features in this release are:===

  • Annotation and Blackboarding for C-10: co-create and ideate to boost your meeting collaboration.
  • Button Network Integration: integrate the ClickShare Present Button into your own corporate network and assess the performance of both content sharing and wireless conferencing in your setup, with detailed information available in the network deployment guide.
  • Miracast: cast your content to the meeting room by enabling the Miracast service. Note that this requires disabling the access point in the ClickShare Configurator and integrating the Buttons into the corporate network!


===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===

  • Button Manager currently does not work with the ClickShare Present Buttons.
  • First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
  • BYOD Airplay unstable when streaming Youtube movies.
  • The SmartCare information, e.g. to see if the device was registered correctly, can take about one day to be displayed correctly in the ClickShare Configurator.
  • For Base Units with US, ZH and NA country codes, UNII-3 channel 165 is not supported by the Button.




  • We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.
  • Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.


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