To know if your specific Base Unit supports the use of Airplay, please refer [KB7843] for a detailed overview of which model supports which Airplay version.
Note that Airplay is a 3rd party protocol from Apple which evolves beyond our control. To make sure the latest versions are supported on your model, make sure to always keep your Base Unit up to date. In case certain Airplay versions cannot be supported on a specific model, this will be indicated in [KB7843].
In order for AirPlay to work properly, the ClickShare Base Unit needs to be able to send ICMP packets (aka. ping) to the macOS device.
- a third-party firewall
- the native macOS firewall
Last updated Mar 31 2020