Button LED ring behavior and explanation

Article number: [4022] - Legacy code: [6338]

Applicable to

The color or animation of the LED ring indicates the behaviour and current status of your ClickShare Button and device.

Info! For information on Base Unit LED ring color behavior, see KB article KB 9320.

 

CX-20/30/50, C-5/10: Gen1 and Gen2

LEDs behaviorExplanation
white ring filling up
  • Button is plugged in the laptop and initializing or waiting for the user to start the ClickShare application.
  • Pairing/software update of the Button in the Base Unit is in progress.
green ring
  • Pairing and software update is done. You can now unplug the Button from the Base Unit.
blinking white
  • Buttons is waiting for the Client(=App) to start and connect on the PC
spinning white circle
  • Button is busy (no end time known).
  • Button is trying to establish connection with the Base Unit.
  • ClickShare App is setting up the connection with the Base Unit.
  • Button is waiting for the user to start the ClickShare
    application.

For troubleshooting white light spinning issue, see KB 5431.

static white
  • ClickShare is ready to start sharing your screen.
static red
  • ClickShare is sharing your screen with the display.
static purple1
  • ClickShare is sharing remote participants with the display
spinning purple-red1
  • ClickShare is sharing remote participants and content with the display
red blinking
  • An error occurred. 
    Please re-pair the button with the Base Unit (how to: see KB 5924)
    if this does not help please contact support.
off (no light)
  • Button is not or not properly inserted into the USB port.
  • Button might be defective.
  • USB port or computer might be defective

 
1 Introduced from firmware version 2.19.

 

CS-100(H), CSE-200(+) and CSE-800

LEDs behaviorExplanation
white blinking
  • Button is plugged in the laptop and initializing or waiting for the user to start the ClickShare application.
  • Pairing/software update of the Button in the Base Unit is in progress.
For troubleshooting white light flashing issue, see KB 5469.
static white
  • ClickShare is ready to start sharing your screen.
  • Pairing is done. You can now unplug the Button from the Base Unit.
static red
  • Sharing your screen with the display.
  • Pairing and software update is done. You can now unplug the Button from the Base Unit.
red blinking
  • An error occurred. 
    Please re-pair the button with the Base Unit (how to: see KB 5924)
    if this does not help please contact Barco support.
off (no light)
  • Button is not or not properly inserted into the USB port.
  • Button might be defective.
  • USB port or computer might be defective

Properties

Last updated Apr 22, 2024