Some touchscreens are no longer working as they should after updating to a CSE firmware 1.10 or higher

Article number: [4738] - Legacy code: [KB11794]

This article applies to the following products:

Issue

Customers installing a CSE firmware 1.10 or higher might encounter issues with certain touch screens when using annotation or blackboarding, or touchback.

Solution

This issue has been resolved in the CSE firmware version 1.11.1.12, please update your CSE Base Units with this version.

Properties

Last updated Jun 14 2022

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