Which ports does the ClickShare Button and Base Unit use?

[KB5085]

This article applies to the following products:

To ensure that you can successfully share content via the ClickShare Button, or from mobile devices to the Base Unit, you need to ensure the correct ports are open on your network. Below you can find a list of the ports required for each of the different ClickShare Base Unit models. See [KB7507] for identifying your ClickShare model.

Looking for more information on the deployment of ClickShare within your corporate network? Check out our network deployment guide.

Good to know

Airplay and Google cast, as well as the ClickShare App, require multicast to make the ClickShare Base Unit discoverable within your network. Therefore, allowing multicast within the network is required to use Airplay and Google Cast. The Base Unit should be connected in the same subnet as the mobile device or a network connection should be available from the mobile device to the Base Unit.

ClickShare Conference

System   CX-range
ClickShare Button TCP 1235, 2345, 6544, 9999 
UDP 1234
ClickShare Desktop apps (Windows, and macOS) and Mobile apps (iOS and Android) TCP 6541-6545
UDP 5353; 1900
AirPlay TCP 4100-4200; 7000; 7100; 47000
UDP 4100-4200; 5353
Google Cast TCP 8008; 8009; 9080
UDP 1900; 5353; 32768:61000*
Miracast MICE TCP 7236, 7250
UDP 7236
ClickShare Configurator TCP 80; 443
UDP  N/A
XMS Cloud TCP 443
XMS Edge TCP 4003
Auto-update TCP 80; 443
UDP N/A
Button Manager TCP 6546
SNMP UDP 161 and 162
REST API TCP 4003
Google Cast will pick a random UDP port above 32768 to facilitate video streaming

ClickShare CS and CSE-range

System   CS-range CSE-range
ClickShare Button TCP 6541-6545 6541-6545
UDP 514 514
ClickShare Desktop apps (Windows, and macOS) and Mobile apps (iOS and Android) TCP 6541-6545 6541-6545
UDP 5353; 1900 5353; 1900
AirPlay TCP N/A 4100-4200; 7000; 7100; 47000
UDP N/A 4100-4200; 5353
Google Cast TCP N/A 8008; 8009; 9080
UDP N/A 1900; 5353; 32768:61000*
Miracast MICE TCP N/A 7236, 7250
UDP N/A 7236
ClickShare Configurator TCP 80; 443 80; 443
UDP N/A N/A
ClickShare REST API and XMS** TCP 4000; 4001 4000; 4001
UDP N/A N/A
Auto-update TCP 80; 443 80; 443
UDP N/A N/A
Button Manager TCP 6546 6546
Google Cast will pick a random UDP port above 32768 to facilitate video streaming
** When a Base Unit firmware update is performed using XMS, the XMS (Virtual) Edge will use a dynamic port within the range 1024 – 65000 to send the firmware to the Base Unit. Hence make sure that connections already established between the ports mentioned in the table are allowed within the network

ClickShare CSC-1 and CSM-1

System   CSC-1 CSM-1
ClickShare Button TCP 9870; 9876 389; 445; 515; 636; 1688; 1689; 3268; 5566; 8080; 9876; 31865
UDP 514 1047-1049; 9870
ClickShare Desktop apps (Windows, and macOS) and Mobile apps (iOS and Android) TCP 389; 445; 515; 636; 1688; 1689; 3268; 8080 389; 445; 515; 636; 1688; 1689; 3268; 5566; 8080; 9876; 31865
UDP 1047-1049; 9870 1047-1049; 9870
AirPlay TCP 4100-4200; 7000; 7100; 47000 4100-4200; 7000; 7100; 47000
UDP 4100-4200; 5353 4100-4200; 5353
ClickShare Configurator TCP 80 80
UDP N/A N/A
ClickShare REST API and XMS* TCP 4000; 4001 4000; 4001
UDP N/A N/A
Auto-update TCP 80 (only via XMS) 80 (only via XMS)
UDP N/A N/A
* When a Base Unit firmware update is performed using XMS, the XMS (Virtual) Edge will use a dynamic port within the range 1024 – 65000 to send the firmware to the Base Unit. Hence make sure that connections already established between the ports mentioned in the table are allowed within the network

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[KB5085]

Last updated Feb 03 2021

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