On Windows, the ClickShare Extension Pack consists of 2 components:
In some cases (for example when an application interferes with a component), it might be necessary to install only 1 component. Most of these cases are worked around by just installing the ClickShare Launcher.
Run the following commands in a command prompt to install the components separately. The computer might require a reboot to enable the services to work properly.
- ClickShare Launcher:
C:\Windows\system32\msiexec.exe /I <Filename>.msi /QN ACCEPT_EULA=YES
ADDLOCAL=LauncherFeature - Extended Desktop Driver:
C:\Windows\system32\msiexec.exe /I <Filename>.msi /QN ACCEPT_EULA=YES ADDLOCAL=ALL REMOVE=LauncherFeature
<Filename>.msi needs to be replaced with the filename of the .msi file of the latest ClickShare Extension Pack. Also, the command prompt needs to be opened with admin rights/as an admin.
Uninstallation can be done via Control Panel > All Control Panel Items > Programs and Features (appwiz.cpl) and by clicking the "ClickShare Extension Pack" and "Uninstall" or via the following commandC:\Windows\system32\msiexec.exe /X <Filename>.msi /QN