How to install ClickShare Extension Pack components separately?

Article number: [2847] - Legacy code: [7523]

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On Windows, the ClickShare Extension Pack consists of 2 components:

In some cases (for example when an application interferes with a component), it might be necessary to install only 1 component. Most of these cases are worked around by just installing the ClickShare Launcher.

Run the following commands in a command prompt to install the components separately. The computer might require a reboot to enable the services to work properly.

  • ClickShare Launcher:
    C:\Windows\system32\msiexec.exe /I <Filename>.msi /QN ACCEPT_EULA=YES ADDLOCAL=LauncherFeature
  • Extended Desktop Driver: 
    C:\Windows\system32\msiexec.exe /I <Filename>.msi /QN ACCEPT_EULA=YES ADDLOCAL=ALL REMOVE=LauncherFeature
Note

<Filename>.msi needs to be replaced with the filename of the .msi file of the latest ClickShare Extension Pack. Also, the command prompt needs to be opened with admin rights/as an admin.

Uninstallation can be done via Control Panel > All Control Panel Items > Programs and Features (appwiz.cpl) and by clicking the "ClickShare Extension Pack" and "Uninstall" or via the following command
C:\Windows\system32\msiexec.exe /X <Filename>.msi /QN

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Last updated Jul 15, 2022