Create a support case
- Technical questions
- Return Material Authorization (RMA)
- Status tracking of pending service requests
- Consumable and spare parts orders
NexxisLive
Cloud-based solution for remote surgical collaboration
NexxisLive
Cloud-based solution for remote surgical collaboration
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- Support overview
- Warranty
- Drivers & software
- Documentation
- Spare parts
- Knowledge base
- Training & tutorials
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NexxisLive documentation has moved!
To consult the NexxisLive documentation, please have a look in our extensive KnowledgeBase
How to request a hard copy user guide (instructions for use) for a medical device?
If you would like to receive a hard copy user guide (instructions for use) for one of our medical devices, please log a ticket via our e-support services with the following information:
- For what medical device model you want the hard copy – Please provide also the part number
- In which language you want the hard copy
- Details to which the hard copy can be send to
- How many copies you want
Barco will provide the hard copy user guide to you free of charge within 7 days after the request.
Where to find drivers for your diagnostic display?
Find the drivers you need by going to the support page of the MXRT display controller that you are using. Find detailed instructions how to find your drivers on this page.
NexxisLive self-service
Warranty
Enter your products serial number to find out about your warranty.
NexxisLive documentation has moved!
To consult the NexxisLive documentation, please have a look in our extensive KnowledgeBase
NexxisLive documentation has moved!
To consult the NexxisLive documentation, please have a look in our extensive KnowledgeBase
How to request a hard copy user guide (instructions for use) for a medical device?
If you would like to receive a hard copy user guide (instructions for use) for one of our medical devices, please log a ticket via our e-support services with the following information:
- For what medical device model you want the hard copy – Please provide also the part number
- In which language you want the hard copy
- Details to which the hard copy can be send to
- How many copies you want
Barco will provide the hard copy user guide to you free of charge within 7 days after the request.
Where to find drivers for your diagnostic display?
Find the drivers you need by going to the support page of the MXRT display controller that you are using. Find detailed instructions how to find your drivers on this page.
NexxisLive documentation has moved!
To consult the NexxisLive documentation, please have a look in our extensive KnowledgeBase
Search knowledge base
Do you have a question?
Phone support
Our helpdesk provides you with prompt phone support. A team of experienced support engineers is at your service for any professional assistance.
Get support
Create a support case
- Technical questions
- Return Material Authorization (RMA)
- Status tracking of pending service requests
- Consumable and spare parts orders
Do you have a question?
Create a support case
- Technical questions
- Return Material Authorization (RMA)
- Status tracking of pending service requests
- Consumable and spare parts orders
Phone support
Our helpdesk provides you with prompt phone support. A team of experienced support engineers is at your service for any professional assistance.
Get support
Create a support case
- Technical questions
- Return Material Authorization (RMA)
- Status tracking of pending service requests
- Consumable and spare parts orders
Warranty
Enter your products serial number to find out about your warranty.