At Barco we work hard every day to bring you the best possible meeting experience. From swift sharing in your meetings and the smoothest ways for more interactive collaboration to efficient management of our solutions by your IT departments. But for those rare occasions when you encounter issues with our wireless presentation solutions ClickShare and wePresent, we have launched EssentialCare. This service package provides your company with budget predictability, swift hardware replacement and expert support from Barco for up to 5 years.
Reducing your downtime, getting your meeting solutions up and running again and enjoying the best possible support from our teams. EssentialCare gives you peace of mind in case of a defect.
What are the benefits of EssentialCare?
1. Carefree hardware coverage
- Our extended hardware coverage can be ordered at the time of sale for up to 5 years
- We help safeguard your budget by avoiding unexpected hardware replacement costs.
2. Get back to business faster
- Your support requests have highest priority and get first responses from our helpdesk teams.
- We help to reduce your downtime any way we can.
- Get replacement hardware on-site faster with next-business day express shipments.
3. Expert Support
- Our own Barco support teams have the best understanding of the market, products and customers. Via your Barco partner, you get priority access to our experienced product specialists.
Barco wants to offer even more outstanding services – beyond the support, repair and maintenance services we’ve always been providing. That’s why, today, we’re optimizing our existing services that will further boost your business and meeting success.
Learn more on EssentialCare
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