About Express dispatch
Express dispatch is the fastest way to get your replacement parts on-site .(*)
We solve:
• Not meeting customer SLA due to system downtime
• Waiting for support in case of an emergency
• Replacement material not available when needed
Our deliverables:
• Same business day dispatch
• Express shipment
Services organization:
• 400+ skilled services engineers
• Global coverage of service centers and partners
• Experience based on 15 billion operational hours with 24/7 displays
• Customer loyalty score of 83
• 94% of customers with a service contract with Barco indicate they are satisfied to very satisfied with the delivered services
• 1500 additional Barco certified engineers each year
(*) Only available as an option during Warranty, CorePlus, and Partner CorePlus.