CineCare is Barco’s comprehensive package of professional services for the cinema industry. For every aspect of your business, CineCare offers you a dedicated support solution that suit your specific needs and budget. Our services for cinema include tools to remotely monitor your cinema equipment, worldwide support, spare parts management, software updates, certified training etc.
Barco has set up a global network of service and support centers dedicated to digital cinema. Experienced and highly qualified support personnel - familiar with your local language and requirements - are at your service 24/7 for swift professional support. For quick self-help around the clock, 365 days a year, you can rely on Barco's online knowledge database, accessible after registration on www.barco.com/myBarco.
Barco's software support includes ongoing maintenance and updates of your 'Communicator' software. The latest versions of software and firmware are made available through our online knowledge database on a regular basis.
Barco has set up an individual spare parts service level tuned to your individual needs. Based on these preferences, we will supply you with the appropriate spare parts to keep your theater up and running at all times. Thanks to the strong commonality in parts of Barco's digital cinema equipment, the number of spare parts can be limited to an absolute minimum.