Knowledge Base ClickShare CSC-1

ClickShare does not work on macOS [KB3930]

This article applies to the following products:

When plugged into a Mac, ClickShare buttons can’t connect to the base unit.
Due to changes in the macOS, the ClickShare screen capturing client on the Button
cannot be started.


  • Please update your Base Unit to the latest firmware version (available from Barco’s website,
  • After the Base Unit update, pair and update the Buttons with the Base Unit to make sure that the ClickShare Button also has the latest capturing client.



Last updated Apr 09 2018

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