Why am I not able to mirror my screen when using the 'cast icon' in the pull down menu on an Android mobile device?

Article number: [5315] - Legacy code: [KB5040]

This article applies to the following products:

Depending on the brand of your phone, the cast icon can have a different implementation. Some vendors replace the default Google cast implementation with their own mirroring software.

In case the cast icon is not working in combination with ClickShare, we advise you to install the ClickShare Mobile App to share your full screen to meeting rooms with supported ClickShare setups.

Alternatively, you can install the native Google cast app from the PlayStore (example: Smart View) and use this app to mirror your screen to the ClickShare Base Unit.

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Last updated Jun 14 2022

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