My QAWeb Enterprise Registration/Activation link has expired, what can I do?

[KB11069]

This article applies to the following products:

Introduction:

QAWeb Enterprise sends a temporary (7 days) registration or activation link in two cases: 

  1. To new users that Signed-up on QAWeb Enterprise (see step 1 in KB9883) 
  2. To users that have been added via the User Management section (add a new user) (to see more about in the user management section of the Online Manual, click here)

My QAWeb Enterprise Registration/Activation link has expired, what can I do? 

If the temporary activation link has expired, the Barco Customer Service team has to be contacted with the following information: (see how to contact our customer service team in KB5034): 

  1. QAWeb Enterprise Organization Name 
  2. Name of the user who should receive a new activation link 

The Barco Customer Service Team will resend a new activation link and inform you accordingly via the service ticket.

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[KB11069]

Last updated Jul 15 2020

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