Barco Certified Entry Level Specialist - Intro to Diagnostic Imaging 1st Line Support
This is 1 day technical oriented training program, aimed at providing an introduction to the Barco service organization and the role of the 1st line support provider.
Participants will gain an understanding of Barco’s expectations with regard to the 1st line support provider’s role and the requirements for providing support for Barco’s healthcare products and the additional types of services that can be offered to the install base.
Topics specifically include an introduction to the Barco support organization and warranty program, and an overview on generating services from MediCal QAWeb together with considerable hands-on activities to introduce basic installation and support procedures
• Barco’s Service organization
• Warranty Program
• 1st Line in-country support
• Medical displays and Medical QAWeb (hands-on workshop)
• Generating services from Medical QAWeb
Completion of the following e-learnings:
Enumerated list: Customer Support/service professionals, pre-sales support, solution architects, technical sales.
.Goal: Is to increase the Product and technical awareness of Barco Partners, to enable them to better support their Clients
There is no charge for this training, participants will however need to cover their cost of Travel , hotels etc.
Barco Certified Entry Level Specialist: Intro to Diagnostic Imaging 1st Line Support (valid for 2 years from date of issuance)
Get a personal schedule
Go to training details