13.1 Uninstalling the Desktop App

Supported operating system

Windows

ClickShare uninstaller vs built-in uninstaller

Any ClickShare installation can be removed using the built-in uninstaller from the operating system. However, some ClickShare installation have made changes to the registry or adjusted driver files. These modifications are not removed by the built-in installer. For this reason the ClickShare uninstaller has been created.

The ClickShare uninstaller can either do the complete uninstallation of the Desktop App or be used after the built-in uninstaller has removed the Desktop App. This allows a user to cleanup the registry and drivers after the uninstallation took place.

PowerShell
PowerShell is a built-in tool that runs scripts on Windows devices. The commands, progress and output are displayed in the command line interface of PowerShell.
How to uninstall
  1. Download the uninstaller from the Barco website: https://www.barco.com/en/support/software/R3307719.
  2. Unzip the downloaded package.

  3. Run the .ps1 script using PowerShell.

    Note: If issues occur or elevated permissions are required, then contact the local IT department for additional support.
    Tip: Some security policies block PowerShell scripts even with administrator rights. If this happens, run the command Set-ExecutionPolicy -Scope CurrentUser RemoteSigned to allow a temporary exception.

    The script removes the Desktop App from the user device. This may take several minutes.

  4. Restart the user device. (optional)