Location & availability

• Menu: More > Settings > Device settings > Troubleshooting and Diagnosis
• Access level: admin

About reset

Resetting restores some or all settings to their factory default. Any configuration or change done by the user that is removed during the reset can not be restored. There are three types of reset:

• Custom settings, resetting all features of the ClickShare settings app to their default value. All meeting room system provider settings are kept.
• User data, logs out of the room system provider and resets all features of the room system provider to their default value. All ClickShare settings app changes are kept.
• Factory, removing any configuration and requiring the system to be configured as if it was a new installation.

How to reset

1. Select the desired information that must be reset after Reset options (reference 5).

   • Reset custom settings
   • User data reset
   • Factory reset

   

2. Tap Reset (reference 6, Image 7–37).

   A confirmation pop-up will be shown.

3. Can the selected information be permanently deleted?

   • If yes, tap Reset (reference 8).
   • If no, tap Cancel (reference 7). Repeat the procedure once the data can be deleted.

   

   The selected information is deleted and the ClickShare system restarts.