Offering passengers the best possible flying experience: that is the ambition of airport management. Therefore, the flow of the passengers from arrival (via car or public transport) all the way to the flight departure must be a hassle-free process. This requires the highest level of efficiency of every airport department, including transportation, check-in, luggage handling, security, etc. All these activities are monitored and handled from the Airport Operations Center (AOC or APOC).
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