25 de fev de 2021

4 key things to consider when upskilling or reskilling your workforce

TREINAMENTO 4 minutos de leitura

Advancements in technology, big data and AI are changing the landscape of work, automating jobs and creating skill gaps in the market. And it´s all happening at a faster pace than ever before. What can you do as an L&D professional? Start thinking about upskilling and reskilling your workforce. Here are 4 key things to consider!

McKinsey predicts that by 2055 more than half of the job activities that exist today will become obsolete. Depending on various circumstances, it could happen up to 20 years earlier.

Considering technological progress, companies, top management and L&D professionals like you must equip their talent with future-proof skills, upskilling and reskilling them to ensure the organization will thrive.

What are upskilling and reskilling?

Upskilling is the process of improving a current skill set. It’s a vertical growth path towards optimized abilities and potential leadership in a specific field of expertise.  

Reskilling focuses on entirely new abilities, preparing an employee for steering his or her career in a different direction.  

Upskilling and reskilling employees will bring multiple benefits. They can:

  • increase productivity
  • ensure talent retention
  • attract bright, new talent
  • instill a culture of learning
  • make continuous change easier to adapt to
  • improve your company´s long-term perspectives


What should you consider when upskilling or reskilling?

1. Company strategy

Upskilling and reskilling must be a top-down effort. Employee growth must become an integral part of the company strategy and L&D must think together with top management. Both parties should align the vision for the future of the company, its strategic plans, priorities and objectives for the following years, with how talent will be supported to complete these. 

Start defining the skills that the company requires to fulfill these objectives and vision. Apart from sought-after technical and digital skills, plus the ones required by your company based on industry, size and focus, also consider the increasing importance of soft skills.  

McKinsey asserts that soft skills will be hugely important for thriving amid uncertainty and navigating continuous change. High-cognitive skills such as problem-solving, critical thinking, creativity, innovation or leadership, will become crucial. These are skills still difficult to replicate and automate with the help of technology. 


2. The hybrid workplace 

As we move towards a hybrid way of working, new ways of upskilling and reskilling will have to be devised to create a suitable learning environment that will elicit effective results. 

Preferences regarding the working environment will of course depend. So consult both the employees and higher management, establish preferences and find a sweet spot that suits both parties. 

Bear in mind that flexibility will be relevant not only for current employees, but also for attracting new talent with the right mindset, one that is adaptable to changes, has a growth mindset and is eager to upskill or reskill when necessary.  


3. Pedagogy

To train the workforce in your company effectively, your strategy should be based on strong educational fundamentals. Hence, designing a training strategy must also take place with pedagogy in mind.  

Reflect upon the desired future of the company, devise a strategy devised to attain it and choose the skills required for achieving it. Don´t forget about meeting the flexibility demands of your employees in terms of format and delivery. Lastly, reflect on how to achieve skills development with pedagogical methods in mind. 

There are numerous methods for effective training, but one of our favorite ones at Barco is the AGES model, consisting of four major factors required to retain new information successfully:

  • Participants need to be presented with relevant information content to be able to pay Attention at a sustained pace. So make sure to package information in a visual and structured way. Use videos, infographics, high-quality images, polls and interactive whiteboards.
  • After learning a new concept, the learner´s own Generation of knowledge is necessary. Learners need to apply the knowledge and reflect on it. How to do that? One way would be to get them into breakout rooms to discuss and practice! That could be a debate, case study or a role-playing business scenario.
  • Stimulate positive EmotionMaking learning concepts fun and engaging is key just as much as having an instructor with an upbeat attitude, warm tone of voice and appropriate volume and open body language.
  • Last but not least, Spacing is key. Split a learning program into shorter sessions across a longer period of time, so learners have time to accumulate and process it. 
4. Technology

Ensure you have the right technology solution for upskilling and reskilling your workforce both remotely and on-site. 

A solution with strong and varied capabilities will encourage and inspire the talent in your company to learn, and enable them to acquire abilities faster and better.  

Provide varied content to train your talent and make learning interactive with live lectures, polls and quizzes, breakout rooms for teamwork but also pre-recorded videos, presentation slides, e-books, case studies, or white papers. 

Make training material available on-demand and mobile-accessible, ensuring employees can learn at their convenience. 

The right education technology will not only enhance learning experiences but enable useful insights impossible to obtain during face-to-face-only training.

Access valuable analytics and data on attention, engagement and interaction with the training material and other participants. Use them to assess and optimize pedagogical methods for improved efforts and results. 


Barco supports remote and hybrid learning in your organization

Our virtual and hybrid classroom solution, weConnect, supports the upskilling and reskilling efforts of your company.

Suitable for remote, hybrid and onsite training, it´s perfect for the hybrid working place. It offers a front-row experience to all participants, enabling fast and effective information acquisition.