Using ClickShare with a Multi-Display Setups

ClickShare supports multi-display configurations depending on the device model. There are two main setup types:

Setup 1: Dual-Screen ClickShare Setup

This setup type is supported only with ClickShare CX-50 Gen2, Bar Pro & CSE-800 devices, where two physical screens are connected directly to the ClickShare devices. With this setup, you can optionally connect multiple-monitors to your laptop, which is connected to the ClickShare device via either a ClickShare Button or the ClickShare Desktop App.

With CX-50 Gen2 & Bar Pro, this setup allows video content and shared content to be displayed on separate screens:

• During conference calls with remote participants:
  • Meeting participants’ video on the first screen and shared content on the second screen
  • For information on participant video and shared content layout behavior, refer to:
    KB7868 for the CX-50 Gen2
    KB12624 for the Bar Pro
• During presentations:
  • Content from different users to be displayed on separate screens
  • Refer to Wired RoomDock setups:
    KB7294 for the CX-50 Gen2
    KB11932 for the Bar Pro

• For presentation only
• Allows shared content to be displayed on both screens
• Connection setup details and shared content layout — refer to Video Signal Connections to the Base Unit (section in the Installation manual) and Advanced Use (section in the User guide) for CSE-800 respectively (how-to: see KB9362).

Setup 2: Laptop with Multiple Monitors Setup

This setup type is supported across all ClickShare devices and is commonly used in presentation-focused meeting rooms, while also supporting conferencing scenarios depending on the device

In this configuration:

• Up to two external monitors are connected directly to the laptop.
• The laptop connects to ClickShare device using either a ClickShare Button or the ClickShare Desktop App.

Compatibility by device:

• CX-50 Gen2 & Bar Pro
  • Supports single or dual-screen setups
  • Suitable for conferencing and presentations
• CX-20/30 (Gen1 & Gen2), CX-50 Gen1, C-5/10 (Gen1 & Gen2), Bar Core
  • Supports single-screen only
  • Suitable for conferencing and presentations
• CS(E)-series
  • Support single-screen setups and dual-screens setup (CSE-800 only).
  • Suitable for presentations only

Note: For full details on connection setup, please refer to the User guide for your ClickShare device (how-to: see KB9362).

Using a Multi-Display Setup in a Meeting

Multi-display setups can be used for both conference calls and presentations, providing flexibility depending on the scenario.

For conference calls and presentations, you can join a meeting using a UC&C platform such as Microsoft Teams or Zoom via ClickShare. By enabling the ConferenceView feature, the system allows meeting room participants’ video and shared content to be displayed simultaneously across the available screens (how-to: see KB12677).

For presentation use cases, simply connect to the ClickShare device and start sharing your screen. This can be done using one of the following methods:

• ClickShare Desktop App (how-to: see KB2607)
• ClickShare Button (how-to: see KB2898)
• ClickShare Mobile App:
  • Android (how-to: see KB2949)
  • iOS (how-to: see KB2950)

Related Articles

• Is it possible to share contents on multiple screens with ClickShare?
• Extended desktop using ClickShare Desktop App
• How can I connect my ClickShare device to a projector or display?
• Can I connect two or more ClickShare Base Units at the same time from my device?
• How to identify your ClickShare Base Unit model