Multiple certification levels

There are five certification levels within the sales and technology learning tracks. A general description of each certification level is listed below.

Sales track

Barco Certified Sales Professional Program

Who is Barco
Vertical market overview
Technology overview
Product portfolio & features
Differentiators and value proposition
What to ask customers
Competitive overview
Use of confi gurators
Barco website & tools
Professional services

Training format

Classroom, virtual & online courses

Barco Certified Sales Expert* Program

In-depth Barco product overview
Turn-key solutions
Integration of products & solutions in customer environment
Customer cases
Solution quotation
Escalation flow mechanism
Basic demonstrations

Training format

Classroom, on-site & online courses

* To apply for the Expert program, a Professional certificate is required.

Barco Certified Sales Professional Program

Who is Barco
Vertical market overview
Technology overview
Product portfolio & features
Differentiators and value proposition
What to ask customers
Competitive overview
Use of confi gurators
Barco website & tools
Professional services

Training format

Classroom, virtual & online courses

Barco Certified Sales Expert* Program

In-depth Barco product overview
Turn-key solutions
Integration of products & solutions in customer environment
Customer cases
Solution quotation
Escalation flow mechanism
Basic demonstrations

Training format

Classroom, on-site & online courses

* To apply for the Expert program, a Professional certificate is required.

Quick links

Technology track

Barco Certified Operator Program

Skilled Operator technical understanding
Operator level equipment handling
Operator permitted troubleshooting
Operator permitted maintenance
Operator level servicing
Problem description & reporting
First-line support flow (phone/mail/service portal)

Training format

Online courses & virtual classroom

Barco Certified Specialist Program

Broad technical understanding
(Assistance to) Installation & re-installation
Configuration & re-configuration
Basic troubleshooting
Basic maintenance
Basic servicing
Collecting log files & basic analysis
Escalation flow (service portal)

Training format

Classroom, on-site & online courses

Barco Certified Expert* Program

In-depth technical understanding
Installation & re-installation
Configuration & re-configuration
Tips & tricks
Advanced troubleshooting
Advanced maintenance
Advanced servicing
Collecting log files & in-depth analysis
Escalation flow (interacting with R&D)

Training format

Classroom, on-site & online courses

* To apply for the Expert program, a Specialist certificate is required.

Barco Certified Operator Program

Skilled Operator technical understanding
Operator level equipment handling
Operator permitted troubleshooting
Operator permitted maintenance
Operator level servicing
Problem description & reporting
First-line support flow (phone/mail/service portal)

Training format

Online courses & virtual classroom

Barco Certified Specialist Program

Broad technical understanding
(Assistance to) Installation & re-installation
Configuration & re-configuration
Basic troubleshooting
Basic maintenance
Basic servicing
Collecting log files & basic analysis
Escalation flow (service portal)

Training format

Classroom, on-site & online courses

Barco Certified Expert* Program

In-depth technical understanding
Installation & re-installation
Configuration & re-configuration
Tips & tricks
Advanced troubleshooting
Advanced maintenance
Advanced servicing
Collecting log files & in-depth analysis
Escalation flow (interacting with R&D)

Training format

Classroom, on-site & online courses

* To apply for the Expert program, a Specialist certificate is required.