Certification levels

Multiple certification levels

There are five certification levels within the sales and technology learning tracks. A general description of each certification level is listed below.

Sales track

Barco Certified Sales Professional Program

Who is Barco
Vertical market overview
Technology overview
Product portfolio & features
Differentiators and value proposition
What to ask customers
Competitive overview
Use of confi gurators
Barco website & tools
Professional services

Training format

Classroom, virtual & online courses

Barco Certified Sales Expert* Program

In-depth Barco product overview
Turn-key solutions
Integration of products & solutions in customer environment
Customer cases
Solution quotation
Escalation flow mechanism
Basic demonstrations

Training format

Classroom, on-site & online courses

* To apply for the Expert program, a Professional certificate is required.

Barco Certified Sales Professional Program

Who is Barco
Vertical market overview
Technology overview
Product portfolio & features
Differentiators and value proposition
What to ask customers
Competitive overview
Use of confi gurators
Barco website & tools
Professional services

Training format

Classroom, virtual & online courses

Barco Certified Sales Expert* Program

In-depth Barco product overview
Turn-key solutions
Integration of products & solutions in customer environment
Customer cases
Solution quotation
Escalation flow mechanism
Basic demonstrations

Training format

Classroom, on-site & online courses

* To apply for the Expert program, a Professional certificate is required.

Technology track

Barco Certified Operator Program

Skilled Operator technical understanding
Operator level equipment handling
Operator permitted troubleshooting
Operator permitted maintenance
Operator level servicing
Problem description & reporting
First-line support flow (phone/mail/service portal)

Training format

Online courses & virtual classroom

Barco Certified Specialist Program

Broad technical understanding
(Assistance to) Installation & re-installation
Configuration & re-configuration
Basic troubleshooting
Basic maintenance
Basic servicing
Collecting log files & basic analysis
Escalation flow (service portal)

Training format

Classroom, on-site & online courses

Barco Certified Expert* Program

In-depth technical understanding
Installation & re-installation
Configuration & re-configuration
Tips & tricks
Advanced troubleshooting
Advanced maintenance
Advanced servicing
Collecting log files & in-depth analysis
Escalation flow (interacting with R&D)

Training format

Classroom, on-site & online courses

* To apply for the Expert program, a Specialist certificate is required.

Barco Certified Operator Program

Skilled Operator technical understanding
Operator level equipment handling
Operator permitted troubleshooting
Operator permitted maintenance
Operator level servicing
Problem description & reporting
First-line support flow (phone/mail/service portal)

Training format

Online courses & virtual classroom

Barco Certified Specialist Program

Broad technical understanding
(Assistance to) Installation & re-installation
Configuration & re-configuration
Basic troubleshooting
Basic maintenance
Basic servicing
Collecting log files & basic analysis
Escalation flow (service portal)

Training format

Classroom, on-site & online courses

Barco Certified Expert* Program

In-depth technical understanding
Installation & re-installation
Configuration & re-configuration
Tips & tricks
Advanced troubleshooting
Advanced maintenance
Advanced servicing
Collecting log files & in-depth analysis
Escalation flow (interacting with R&D)

Training format

Classroom, on-site & online courses

* To apply for the Expert program, a Specialist certificate is required.