Optimize towards efficiency

Barco services don't stop after the repair and maintenance of your units. We go beyond the regular offering with IoT asset management platforms and dedicated success managers. Use your set-up to the fullest and get maximum efficiency, reliability and quality with our optimize service packages (ConnectCare, SmartCare, ExpertCare, ManagedCare).

Highlights

Maximize efficiency and ROI with

✔ optimal system usage

✔ remote quality management

✔ faster product adoption

ConnectCare

With our growing portfolio of connected devices, we aim to further enhance the operational efficiency of your set-up. The smart service capabilities of our Barco Management Suite platform allow for remote monitoring and control. You can do easily it yourself, or rely on your partner to manage your assets for you. Get access to insightful knowledge into your product usage to optimize workflow efficiency and improve the uptime of your system through faster troubleshooting and predictive maintenances.

SmartCare

Maximum lifetime, fast issue resolution and no unexpected costs due to predictive and preventive maintenances. Combine the benefits of our EssentialCare hardware coverage and the intelligent ConnectCare platforms to get the most out of your system. 

What is Barco's Management Suite?

Manage the complete installed base from a central location, ensure more effective troubleshooting, and improve ROI and facilitate fleet optimization.

Check the connected platforms for our different product portfolios below: 

ExpertCare

Get feedback from your own dedicated Barco expert. Get tips and tricks on how to get the most out of your investment, updates on new product features that are highly applicable to your specific use case. Together we'll lead your project to success.

ManagedCare

For specialized follow-up of your fleet, we've got our ManagedCare. You can count on various levels of managed services and let our dedicated Barco colleagues take care of your day-to-day fleet management. An on-site kick-off with our system architects, regular remote check-ups of your products and assessment reviews to optimize the use of your assets - we'll guide you in every step of the journey. 

Optimize packages for...

Because each product has its own service requirements, we've got customized Optimize packages for our different solutions. Find yours below. 

Get in touch

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