SERVICE 3 min read
The rollout of Barco Insights (Projector Management Suite), our IoT solution for optimized projector management, continues with the release of two new packages: Diagnose and Control. Subscribe now to access powerful new features for even more efficiency, reliability, and flexibility!
Barco Insights is based on a subscription model with three levels: Monitor, Diagnose, and Control. The Monitor features are automatically enabled for Barco UDM and UDX series projectors for the first two years of usage. And Barco Insights users can extend or upgrade their subscription at any time to benefit from the additional functionalities each level has to offer.
Barco Insights Monitor allows you to get rid of time-consuming and error-prone manual administration thanks to the automatic cloud-based storage of projectors’ usage data and their light source runtimes. Its dashboard gives live information on the operating and environmental conditions of the projectors allowing you to manage and control all your projectors in the most efficient way.
Stop losing precious time with endless back-and-forth communication to diagnose the most straightforward issues. Barco Insights Diagnose allows you to consult the health history of your projector, and upload and review log files in minutes, for easier and more accurate device analysis. So instead of last-minute physical service interventions, you have all the tools for prompt and effective remote diagnosis.
Avoid downtime during opening hours or a live show, and significantly reduce unexpected costs, by solving issues before they turn into failures thanks to e-mail notifications about potential problems, or scheduling maintenance visits proactively before a projector even gets a chance to break down. Barco Insights Control also enables you to integrate projector data into your own tools and processes via a secure API.
Barco Insights is aimed at facilitating remote monitoring and serviceability of projectors. Users can securely access the IoT platform on any device with an internet connection. There’s no complex setup and network configuration, no local host PC, and no software to install to make it all work – it’s completely plug and play.
Want to see how easy it really is and discover the advantages Barco Insights can bring to your application - why don’t you give it a try? The only thing you need to do is register your UDM or UDX via this step-by-step video and the Monitor functionalities will become available on your projector.
“From knowing the health of your entire fleet at a glance, to quickly choosing the right projectors for a new project, the live projector fleet dashboard makes fleet management fast, easy, and accurate”, says Julie Daniel, Product Owner Entertainment Connected Services. “Turn on health issue email notifications to know within moments when a projector needs your attention. Or create, upload, view and share a diagnostics package with just a few clicks. These are only a few of the ways that Barco Insights will make your life easier, and we're just getting started!”
Update: In March 2021 Barco launched its rebranded service framework. To further simplify the service offering, we chose to introduce a common framework for all of our connected platforms, under the umbrella of the Barco Management Suites. And so, Barco Insights is now Barco Projector Management Suite.
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