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Why update?

There are many reasons why you should keep the software of your ClickShare unit up to date. It keeps your unit powerful, performant and secure. Yet, most importantly, you keep enjoying the best-in-class experience with the new features and functionalities.

Why update?

How to update?

What's new in the latest firmware update?

Each new firmware release adds a set of new functionalities to the ClickShare Present and ClickShare Conference devices to give you an improved user experience, easy management and increased security. 

2 ways to update your software

Connect your Base Unit to the network for automatic updates


When you connect your device to the network during installation, auto-update is on by default.

Scroll down if you are looking to manually update your firmware.

Manual update

Need a hand with updates?

The ClickShare platform consists of different components: Base Units, Buttons, Apps and the XMS Cloud management platform. Make sure each of these components runs the latest software versions if you want to enjoy the best experience. Updating them is easy, seamless and automated.

  • The Base Unit firmware can be installed via the auto-update functionality, or it can be scheduled via XMS or the ClickShare Configurator.
  • ClickShare Buttons update automatically over Wi-Fi.
  • For the ClickShare Desktop App, it’s recommended to download and install the latest version manually to ensure the App automatically updates to future releases. Once installed, an auto-update function will keep the App up to date. Do you want to enable wireless conferencing via the App? Be sure to download the MSI installer.
  • The iOS and Android App are updated according to your mobile device settings.
  • The XMS Cloud update runs automatically.

Talk to us

Don't hesitate to contact us with your questions. Our team will gladly point you in the right direction.