Balder - Software update - User Manual (HTML)

8.1 Software update

Software update options

Pulse‑based projectors can be updated in the following ways:

Pulse Prospector: Update the projector over the network using Pulse Prospector. The projector must be connected to the network. For details, refer to the Firmware chapter in the online Pulse Prospector user guide.
Pulse OSD menu: Update the projector locally through the Pulse OSD menu using a USB flash drive with the latest software package. This method requires physical access to the projector and can be used without a network connection. For details, refer to the Firmware updates chapter in the online Pulse OSD user guide or to the procedure below.

Caution: Do not power off or unplug the projector while the software update is ongoing. Similarly, do not remove the USB flash drive while the software update is ongoing.

Prerequisites

First download the latest projector software package from the Barco's website, using the following link: https://www.barco.com/support.

Required tools

USB flash drive

How to update the software if the projector isn't connected to the network

Take a clean USB flash drive and create the following folder structure:
```
/Barco/Firmware
```
Note: Make sure the flash drive is formatted in FAT32. If the folder structure does not exist, the Software update menu tile will remain disabled.
Place the correct projector update file (format .fw) in the Firmware folder.
Ensure the projector is in Ready mode.
Log in with the credentials of Power user or higher.
Plug the flash drive in the USB port on the Communication Panel.
A window will be prompted with the available software update packages.
Image 8–1 Example of software packages available on the flash drive.
Select the desired package and confirm.
A software update dialog will be prompted, requesting confirmation.
Image 8–2 Example of a Software update dialog prompt
Select Confirm to start the software update process.
Note: Once initiated, the update procedure can take up to 20 minutes to complete. During this process the projector will reboot at least once.
The LCD display will show the current status of the update during the update process.
Once the LCD display shows that the update process has been completed, it is safe to remove the USB flash drive.

Caution: While it is technically possible to “downgrade” the software to an older version using this method, it is NOT recommended and should be avoided as much as possible. Certain features will no longer be supported, projectors can display unwanted behavior during the downgrade and in some rare cases, this may even bring damage to the device. Always contact Barco if you want to make sure a downgrade will not hurt your device.