About software update

The Base Unit software version dictates the software versions of all connected ClickShare peripherals. When the Base Unit is updated to a newer or older version, then the compatible software versions will be sent to the connected peripherals immediately. The Button(s) will be updated when they are (re)paired with the Base Unit or connected to a device that is not sharing.

It is recommended to keep the Base Unit updated with the latest software version.

Software update methods

There are multiple different ways to update the Base Unit software:

• XMS Cloud:

  For more information, refer to the XMS Cloud user guide.

• ClickShare configurator:

  For more information, see “The ClickShare configuration wizard” or “Firmware update”.

• Manual update:

  With an upgrade USB stick, see the following instructions.

How to update using a USB stick

1. Download the latest firmware from the product support page on the Barco website: https://www.barco.com/en/support.

   

   Tip: Store the downloaded .zip file in an easy to access location.
2. Extract the “.zip” file.

3. Copy the “.enc” file to the root of the USB stick.

   

   Tip: It is possible to have software update files of other Base Units on the USB stick. ClickShare will automatically select the correct file for the connected Base Unit.

4. Insert the USB stick into any free USB port of the Base Unit.

   A notice will be shown on the connected display indicating that the firmware is being updated.

5. Wait until the notice indicates that the process has been completed and remove the USB stick.

   The Base Unit will reboot automatically.

6. Pair the Button(s) to update them to the same software as the Base Unit. For more information, see “Pairing the Button(s)”. (recommended)