General

The Tech Support Menu, shown in the following illustration, provides quick access to Customer Support contact information, and also shows you the software version for your Event Master unit.

This menu displays:

• The software version of your Event Master unit . For more details on software upgrade instructions please refer to the chapter “Updating firmware”.
• The US Customer Support telephone number. This number is accessible from 6 a.m. to 10 p.m. (PST), 7 days per week. The European customer support number is: 0800-90-0410. In China call: 40088-22726. All other regions, call your local Barco support.
• The Customer Support web site address for all regions.