How to use ClickShare Extended Desktop feature using the ClickShare Desktop App or Button?

This article explains how to use the Extended Desktop feature with ClickShare on a Windows PC, using the current user interface of the ClickShare App available via the ClickShare Desktop App or the ClickShare Button. 

Prerequisites

• ClickShare Desktop App: Download and install the app on your Windows PC.
  🔗ClickShare Desktop App 
• ClickShare Extension Pack: Download and install the extension pack on your Windows PC.
  🔗ClickShare Extension Pack 
  Note: If the ClickShare Desktop App (MSI) with the Extended Desktop feature enabled is already installed on your PC, there is no need to install the ClickShare Extension Pack separately - the Extended Desktop functionality is included by default with the ClickShare Desktop App (MSI).
• ClickShare devices:
  • CX-series
  • C-series
  • Bar Core/Pro
  • CS(E)-series — Must have firmware version 1.9.1 or higher installed to use the extended desktop feature with the ClickShare Button.
• Second screen configuration: Ensure that no second screen is connected or configured in your Windows display settings; otherwise, the Extended Desktop feature will not be selectable in the app.

Using the Extended Desktop feature

1. Connect to your meeting room’s ClickShare device via the ClicKShare Desktop App or Button.

   The ClickShare App launches automatically when you plug the Button into your laptop’s USB port.

2. Enable the ClickShare extended desktop functionality

   via ClickShare Desktop App

   • Click on the Extended Desktop thumbnail in the app.

      

   via ClickShare Button

   1. In the app, enable Use extended desktop as default with ClickShare Button by moving the slider to the right.
        
      

   2. Click the Button.

   The Extended desktop thumbnail, outlined in red and featuring stop and pause icons, will appear in the app interface.

     

3. On your laptop, select and move the content you want to share as extended desktop on the meeting room display.

4. Control the shared content

   • : Click to stop sharing and disable extended desktop. 

   • / : Pause/Resume the shared content.

Viewing Presenter node
If you need this functionality simply to view your presenter notes whilst sharing a PowerPoint presentation, please consider using the Presenter mode with ClickShare Desktop App (how-to, see KB6257). Available for both Windows and macOS and does not require ClickShare Extension Pack.

Virtual screen resolution
The virtual screen will always use the native screen resolution not the set resolution of the connected client PC and this cannot be modified.
This may result in small text/icons on high-resolution displays. To fix this, adjust the scaling setting for the virtual generated screen under the Windows System > Display Settings to enlarge the size of the text, App's and other items displayed over this virtual screen.

Related Articles

• How to use ClickShare Extended Desktop feature using the ClickShare App old user interface (versions below 4.43)?
• How can I switch between the old and new user interfaces in ClickShare Desktop App?
• Sharing application using ClickShare Desktop App
• How to use the PowerPoint Presenter mode using the ClickShare Desktop App's new user interface?