We've noticed when the ClickShare Base Unit returns from standby mode, the connected screen may exhibit strange behavior. This can include the monitor not waking up, flashing, or not displaying the full content.
Solution:
In these cases, we recommend disabling the Hot Plug Display Detection (on CSC-1) or HDMI™ Hot-Plug display detection (on CS and CSE) mechanism in the ClickShare Configurator1 of the Base Unit. Alternatively, you can set the Base Unit to a fixed resolution.
- CSC-1: Setup > Display
- CS-100(Huddle) and CSE-200: Display & Audio > Display & Audio
- CSE-200+ and CSE-800: Display & Audio > Outputs
1 See KB 9653 for details on how to configure Base Unit settings through the ClickShare Configurator.
