What information is required to whitelist the ClickShare Button?

You must use the Button’s PID (Product ID) and VID (Vendor ID) to whitelist the ClickShare Button. The serial number printed on the Button label is not used by the USB interface and cannot be used for whitelisting.

The exact whitelisting procedure depends on your security software. Always check the documentation of your antivirus or security tool for the correct steps.

If your whitelisting system requires the logical USB serial number in addition to the PID and VID, the information in this article will help you.

The ClickShare Gen4.x Button contains an internal USB hub that exposes two USB devices.

• Hub VID/PID:

  • VID 0x05E3,
  • PID 0x0610
  

The Button USB configuration depends on:

• User settings (audio enabled/disabled), and
• Connected peripherals (camera, speakerphone). Each configuration has its own Serial Number. This design prevents conflicts with Windows’ cached device configurations (Windows uses serial to identify a device instance).

• xx = 01 → Camera only
• xx = 02 → Speakerphone only
• xx = 03 → Camera + speakerphone
• xx = 10 → Speakerphone + speakerphone HID
• xx = 11 → Camera + speakerphone + speakerphone HID

Whitelisting recommendations

• The Gen4.x Button separates its functions across two logical ports: Port 1 provides basic functions, and Port 2 provides enhanced RoomDock features. For whitelisting, Barco advises using VID/PID pairs only and not adding the i‑serial number.
• If your firewall/EDR requires the additional security, you can use the logical i-serial number. Barco recommended you include all permutations of the i-serial number; this reflects that the user may not know what functionality is in different rooms:
  3188790001, 3188790003, 3746210001, 3746210002, 3746210003, 3746210010, 3746210011
  (Include the older 218879000x range only if you still run pre‑2.10 firmware.)