The article explains the multitouch touchback feature supported by ClickShare CX-30 (Gen1 & Gen2) and CX-50 (Gen1 & Gen2) devices on a connected touchscreen display. Additionally, a comparison between the capabilities of single-touch and multitouch touchback features are outlined.
Requirements:
- ClickShare device running firmware version 2.22 or higher
- ClickShare Desktop App version 4.42 or higher installed on Windows PC
- Operating systems: Windows 10 and 11
- Touchscreen display connected to the ClickShare device
Click here for the Supported touchscreen display.
Supported and unsupported scenarios:
| Supported | Not supported |
|---|---|
| Single user sharing only one content (Desktop or Windows) | Using Dual content sharing functionality |
| Supported only on one of the connected touchscreen displays | Using ConferenceView |
Comparison of single touch and multitouch touchback capabilities:
| Capabilities | Single-touch | Multitouch | |
|---|---|---|---|
| Number of touch points | 1 | Supports up to 10 touch points, depending on the capabilities of the touchscreen display | |
| Simulates as | Mouse event | Touch event | |
| Gesture recognition (depends on) | ClickShare Desktop App | Windows API | |
| Gestures | Long-press1 or Right mouse click | Yes | Depends on the OS behaviors |
| Single-click | Yes | Yes | |
| Double-click | Yes | Yes | |
| Drag | Yes | Yes | |
| Zoom in / Zoom out | Does not support | Place 2 fingers on the touchscreen display and pinch them together to zoom out or spread them apart to zoom in | |
| Scroll | Does not support | Place 2 fingers on the touchscreen display and slide them horizontally or vertically | |
1Restrictions: The long press gesture for accessing the command list may not function reliably while in PowerPoint presentation mode. We recommend using the floating control bar in the bottom-left corner for actions such as page up, page down, or selecting pen colors.
