Touchback:
Touchback allows presenters to control any application on their laptop via the touch screen in the room, instead of using the computer mouse. With this advanced feature, ClickShare adds energy to meetings and leads the way to more innovative methods of collaboration.
Requirements:
- ClickShare Devices
- CB Pro, C-10, CX-30 and CX-50
Note: See KB15518 for detailed information on compatibility with dual display and dual sharing feature combinations. - CSE-200, CSE-200+ and CSE-800 devices running firmware version 1.06 or higher
- CB Pro, C-10, CX-30 and CX-50
- ClickShare Button or ClickShare Desktop App
- You can use the TouchScreen function with either the ClickShare Button or the ClickShare Desktop App. If you're using the ClickShare Desktop App, the Button is not required.
- Supported Touchscreens
- With CB Pro, CX-30, CX- 50 and C-10: see supported peripherals overview page.
- With CSE-200, CSE-200+, and CSE-800: see ClickShare Supported Touch Panels Whitepaper file attached to this article.
How can I use the touchback functionality:
- Control: Tap once to control your laptop instead of using the computer mouse.
- Right-Click: To right-click, the touchscreen needs to be pressed for about 2-3 seconds long.
- Enable/Disable: Touchback can be enabled/disabled by touching the icon on the bottom right on the meeting room display.
Blackboarding and Annotation:
- Blackboarding: Allows you to use the meeting room’s touchscreen as a writing board to write or sketch.
- Annotation: Allows you the option to add comments directly on presented content via the meeting room’s touchscreen
Requirements:
- ClickShare Devices
- CB Pro, C-10, CX-30 and CX-50
- CSE-200, CSE-200+ and CSE-800
- Touchscreen: An interactive flat panel (touchscreen) connected via USB and HDMI™ output of the ClickShare Base Unit.
Saving Blackboarding and Annotation PDF files:
The PDF files can be saved to 2 different locations using either of the following ways:
- ClickShare Button plugged in to the computer and connected to the Base Unit
- C:\Users\username\Documents\Clickshare_downloads\ folder on Windows
- /Users/username/Documents/Clickshare_downloads/ folder on Mac
- To the root of a USB stick (FAT32 formatted) that has been plugged into the Base Unit.
If both the ClickShare Button and USB stick are connected at the same time, the file will be saved to all. In order for the file to be saved, there needs to be at least one of the above connected.
To enable saving the PDF file, make sure to enable option Allow saving annotations to connected clients and USB sticks in the ClickShare Configurator (go to: System > Blackboard) of the Base Unit.
Good to know:
- The best performance is achieved by sharing without audio.
- When sharing the extended desktop, a small lag might be observed.
- Native touchscreen functionalities cannot be used in combination with Touchback/ClickShare. Ideally, they need to be disabled.
- When 2 displays are connected to the CSE-800 Base Unit, both display resolution settings need to be the same to be able to use Touchback.
- When connecting a 1920x1200 display to a CSE-200, the display needs to be configured to 1080p otherwise you will have an offset.
- When the screen and touch device are connected via a USB B-to-C cable, please set the resolution to 1920x1080, otherwise the smoothness will decrease.
- To avoid problems and ensure correct button configuration, re-pair the ClickShare Button after making the touch USB connection between the touch display and the ClickShare Base Unit.
- Refer to the video tutorials (available on Barco YouTube channel) demonstrating touchback, blackboarding and annotation functionality. Few examples are listed below:
Related Articles
- Troubleshooting TouchBack Issues on Display Connected to ClickShare
- What multitouch touchback features does ClickShare support on a touchscreen display?
- Unable to use the touchback feature in the paint app shared via ClickShare
- ClickShare Button disconnects or does not connect when the USB touchscreen is connected
- How to use the ClickShare Configurator?
