Overview
To successfully onboard and operate a Barco ClickShare Hub (Base Unit), specific network endpoints must be accessible. These endpoints enable firmware updates, cloud provisioning, and secure communication with Barco and Microsoft services.
Frequently Asked Questions
1. What is the Barco-specific network endpoints required?
Ensure the following endpoints are reachable over TCP Port 443:
| Endpoint | Purpose |
|---|---|
update.cmp.barco.com | Firmware updates and system patches |
assets.cloud.barco.com | Access to cloud-hosted assets and resources |
global.azure-devices-provisioning.net | Device provisioning via Azure IoT |
*.azure-devices.net | Secure communication with Azure IoT Hub |
Ensure the following endpoints are reachable over UDP port 123 (NTP):
| Endpoint | Purpose |
|---|---|
time.android.com | Default NTP used during OOBE |
These endpoints are essential for cloud onboarding, remote management, and keeping the ClickShare Hub up to date.
2. Are there additional endpoints for Microsoft Device Ecosystem Platform (MDEP)?
Yes. A connectivity check is initiated as a 204 connectivity check only to:
| Endpoint | Purpose |
|---|---|
connectivitycheck.gstatic.com. |
Android / Chrome OS connectivity probes.The device performs an HTTP request expecting a 204 No Content response to confirm “real internet access”
|
For full details on all additional MDEP endpoints and ports, refer to:
🔗 Services - Endpoints and Ports | Microsoft Learn
3. What protocols and ports should be allowed?
| Service | Protocol | Port |
|---|---|---|
| HTTPS | TCP | 443 |
| DNS | UDP | 53 |
| NTP | UDP | 123 |
Ensure outbound traffic to these services is permitted through your firewall or proxy.
4. What happens if these endpoints are blocked?
Blocking these endpoints may result in:
- Failure to onboard the device to the cloud
- Inability to receive firmware updates
- Loss of remote management capabilities
- Reduced functionality of the ClickShare App and Buttons
5. Are there security recommendations?
- Use secure DNS and NTP servers.
- Allow only outbound traffic to the listed endpoints.
- Monitor traffic to ensure compliance and detect anomalies.
Need Help?
If you're experiencing issues during onboarding, contact your IT administrator or Barco support for assistance.
