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Troubleshooting single sign-on setup issue in ADFS and BMS

Artikelnummer: [7304]

ADFS troubleshooting:

The ADFS admin log provides high-level information on issues that are occurring and is enabled by default. To view the admin log:

  1. Open Event Viewer.
  2. Expand Applications and Service Log.
  3. Expand ADFS.
  4. Click Admin.

kb7304_01.png

 

BMS troubleshooting:

Note:

For information regarding SSO errors with error code, see How-To troubleshoot Single-Sign On errors?.

Errors codeReferences
AADB2C90168
kb7304_02.png
Make sure Saml response signature is set as MessageAndAssertion, see the topic Verify SAML response signature in Single Sign-On: First time configuration with ADFS as a SAML Identity Provider (IdP)
AADB2C
kb7304_03.png

Make sure message is signed with expected signature algorithm, see the topic Message is signed with expected signature algorithm in Single Sign-On: First time configuration with ADFS as a SAML Identity Provider (IdP).

Make sure claim issuance policy is configured correctly, see the topic Create a Rule to Send Claims Using a Custom Rule in Single Sign-On: First time configuration with ADFS as a SAML Identity Provider (IdP).

AADB2C: B2C_1A_ZSSO2838664...
kb7304_04.png

Make sure claim issuance policy is configured correctly, see the topic Create a Rule to Send Claims Using a Custom Rule in Single Sign-On: First time configuration with ADFS as a SAML Identity Provider (IdP).

Email claim to match exactly what is in BMS as assertionSubjectName

Eigenschappen

Laatst bijgewerkt 6 okt 2025

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