Base Unit not waking up properly from deep standby mode via HDMI plug event - Barco

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Base Unit not waking up properly from deep standby mode via HDMI plug event

Artikelnummer: [3722] - Oude code: [8293]

Van toepassing op

This issue is noticed with ClickShare Base Unit models: CSE-200+ and CX-50.

The Base Unit wakes up via the HDMI™ cable plug event only if it is set to ECO mode. When the Base Unit is set into Deep Standby mode, it does not wake via HDMI cable plug event.

Pressing the power button or setting the Base Unit to ECO mode is the recommended workaround.

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Laatst bijgewerkt 22 apr. 2024

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Create a support case

Technical questions
Return Material Authorization (RMA)
Status tracking of pending service requests
Consumable and spare parts orders

Create a case Create a Cinema case Help

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Our helpdesk provides you with prompt phone support. A team of experienced support engineers is at your service for any professional assistance.

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