Warranty information
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Product support for Custom medical solutions
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How to request a hard copy user guide (instructions for use) for a medical device?
more info
If you would like to receive a hard copy user guide (instructions for use) for one of our medical devices, please log a ticket via our e-support services with the following information:
- For what medical device model you want the hard copy – Please provide also the part number
- In which language you want the hard copy
- Details to which the hard copy can be send to
- How many copies you want
Barco will provide the hard copy user guide to you free of charge within 7 days after the request.
Log a case (eSupport)
- Technical questions
- Return Material Authorization (RMA)
- Status tracking of pending service requests
- (Consumable) and Spare part orders
Phone & email support
Our helpdesk provides you with prompt phone support. A team of experienced support engineers is at your service for any professional assistance.