Global Network Operations Centre (GNOC) video wall for Secure, Udaipur (Rajasthan)

Secure is a multinational corporation based in Udaipur, Rajasthan. Founded in 1987 with a strong vision of becoming an enduring business that helps users save money, reduce energy use, and live in comfort. Today, it has a team of 7,200 people across 10 countries, with its products, solutions, and services reaching over 70 countries across six continents.

Secure’s expertise spans the entire energy value chain, from the generation of electricity, gas, and heat to end-user consumption, delivering measurable value at every critical point.

The company develops comprehensive solutions for smart metering and billing systems, pump efficiency optimization, heating and cooling controls, energy auditing, asset monitoring, and specialized care services for older adults.

Secure also operates a separate printed circuit board manufacturing business, serving diverse industrial and electronics applications.

Challenges

As Secure’s customer base expanded, the Global Network Operations Centre (GNOC) infrastructure needed to evolve to keep pace with its growth trajectory.

Strategic drivers:

• Operational consolidation: Legacy monitoring systems operated in silos, limiting real-time visibility and creating inefficiencies that did not align with the company’s scaling ambitions.
• Enhanced decision-making: To maintain service excellence during rapid expansion, Secure sought advanced monitoring capabilities that would enable faster incident identification and response.
• Future-ready infrastructure: With a rapidly growing customer base, Secure required a modern, integrated platform to support transparent operations and seamless scalability.

The solution: Unified monitoring with Barco CTRL

Following a comprehensive evaluation of available technologies, Secure implemented the Barco CTRL software platform, paired with a chip-on-board (COB) video wall featuring 1.25 mm pixel pitch technology.

The COB LED technology provides superior protection against dust, moisture, and physical impact, supporting long-term reliability and visual consistency in demanding 24/7 NOC environments. In addition, Barco CTRL ensures continuous operation with round-the-clock support, minimizing downtime and maintaining service continuity for Secure’s growing customer base.

Outcomes and impact

Visualisation and performance

• 16m x 2m high-resolution display for comprehensive GNOC visibility
• 800 nits brightness with superior contrast ratio for critical event detection
• Seamless visualisation enabling instant anomaly identification
• Crystal-clear image quality across all monitoring scenarios

Operational efficiency

• Consolidated multiple legacy systems into a single centralized platform
• Eliminated fragmented visibility across monitoring systems
• Accelerated fault detection and resolution times
• Enabled faster customer interventions for energy savings

Reliability and durability

• 24x7 mission-critical operations with redundant architecture
• BARCO support ensuring continuous uptime and peace of mind
• COB LED technology taht is robust against dust, moisture, and impact
• Long-term stability and consistent performance

Installation and sustainability

• Lightweight 4kg tiles for easy installation and transportation
• Maximum energy efficiency with advanced LED technology
• Comprehensive eye protection for operator comfort

Security and access control

• End-to-end encrypted data flows between all sources and the LED wall
• Zero-trust architecture minimising unauthorised access risks
• Centralized control with Barco CTRL
• Role-based access controls for enhanced security governance