It has been reported that the ClickShare Client (exe file) won't start when using a stylus pen. (HP Elitebook X360 G2 in combination with the active pen)
The issue can be resolved by updating the driver of the active pen via the Wacom website.
https://www.wacom.com/en-in/support/product-support/drivers
Update the Bamboo Ink Stylus driver to the latest version on their website.
Create a support case
- Technical questions
- Return Material Authorization (RMA)
- Status tracking of pending service requests
- Consumable and spare parts orders
