Most likely you already have 5 customer wallpapers uploaded to the Base Unit.
There are 2 default wallpapers with ID:1 and ID:2 --> then the custom wallpapers start at 1000 and their indexes count upwards, these numbers are incremental and they do not repeat (even if you delete a wallpaper this index will not be re-used). Remove the unused wallpapers while a more permanent solution is determined, when there are fewer than 5 wallpapers, XMS wallpaper downloads to base units will operate as expected.
When using the Base Unit HTML configuration tool you will note that the option to upload a new wallpaper disappears after 5 customer wallpapers exist on the base unit.
The XMS does not test if 5 wallpapers exist and a silent failure will occur. There is no error or exception log that will advise you which Base Units failed to update the wallpaper.
- You can determine how many wallpapers exist using the base unit configuration utility, you cannot determine this from the XMS interface.
- You can also determine how many wallpapers exist by pasting this command into a browser (replace the IP address) and entering the base unit user ID and Password when prompted: https://xxx.xxx.xxx.xxx:4003/v2/configuration/wallpapers
- A PowerShell equivalent of the HTTPS request (using admin/admin as the user account) is shown at the bottom if this KB.
Solution;
The functionality to be able to push more than 5 wallpapers will be in 02.19.00 firmware release for the CX and C series (March2024). XMs cloud will overwrite the last wallpaper on the base unit when this limit is reached.
$headers = New-Object "System.Collections.Generic.Dictionary[[String],[String]]" $headers.Add("Authorization", "Basic YWRtaW46YWRtaW4=") $response = Invoke-RestMethod 'https://xxx.xxx.xxx.xxx:4003/v2/configuration/wallpapers' -Method 'GET' -Headers $headers $response | ConvertTo-Json
