This is a short e-learning training course to introduce service engineers to Barco’s eSupport portal.
Description
This is a short e-learning training course to introduce service engineers to Barco’s eSupport portal.
The aim of this training is to show how to use the portal, which provides a quick and easy-to-use interaction and is the preferred method for, logging service requests and RMA’s.
You will learn how to log in to the portal, create and manage service requests and correspond with the Barco service team.

Target Audience
Installation and Service engineers, Field Service engineers, Maintenance engineer, Support engineers, Help desk employees, Service coordinator, Pre-sales engineers, Repair technicians, Escalation engineers, Customer care managers, Customer Service managers
Prerequisites

None

Objective
How to access and use the eSupport portal for service requests and RMA’s
Trainingsformaat: E-learning
Duur: Approximately 15 minutes
Prijs: FOC
Gesproken taal: en

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