Issue:
Occasionally the 4K HDMI™ output display looks scrambled (see picture below), after a reboot of the Base Unit the image may look fine again.
Solution:
This symptom is only observed on the 4K HDMI outputs in combination with usage of non 360-degree bond shielding HDMI cables supporting the HDMI 2.0 specification.
Using the proper HDMI cables or lowering the output resolution will fix this symptom, see KB4297 for details.
- 技術的なご質問
- 返品の承認（RMA）
- 仕掛かり中のサービス依頼に関する状況確認
- 消耗品・補修部品のご注文
