Clickshare Button R9861600D01C Gen 4.0 is unable to connect with hidden SSID on channel 48

Article number: [8109]

Applicable to

Issue:

Clickshare Button R9861600D01C Gen 4.0 is unable to connect on channel 48 when SSID is set to hidden.
The problem is not visible with the ClickShare Button Gen 4.1.

kb8109.png

Workaround:

Set the SSID to be visible or configure the Wi-Fi for the Button to any other channel than 48 works correctly. 

Properties

Last updated Aug 7, 2023