How to select ClickShare Conference peripherals in Microsoft Teams

Article number: [2121] - Legacy code: [11723]

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This article describes how to select ClickShare Conference peripherals in Microsoft Teams.

Changing the peripheral settings in Microsoft Teams
Sharing the meeting room display remotely using Microsoft Teams

To ensure an optimal conferencing experience ensure the following peripherals are selected in your video conferencing tool:

"Room camera" to use the camera connected to the ClickShare Conference unit
"Room speakerphone" to use the speaker and microphone connected to the ClickShare Conference unit and ensure low latency audio conferencing.

Tip!

Using the "ClickShare speaker" is not recommended for audio or video conferencing but is advised for use during general content sharing.

Note

For an overview of the list supported peripherals with the ClickShare Conference visit the supported peripherals overview page.

Changing the peripheral settings in Microsoft Teams

Join your Microsoft Teams conference meeting.
Select the option Computer audio. This is necessary to use the ClickShare Room speakerphone.

Tip!
To check or change the device settings before joining a call in Microsoft Teams: click the cogwheel icon next to the camera option or the vertical slider icon below the Computer audio in the Microsoft Teams window.
To change the device settings after joining the Microsoft Teams call: Explore the “More options” menu using the button with 3 horizontal dots and then select Device settings to open the peripheral selection panel.
In the peripheral selection (or Device settings) panel, please ensure the following devices are selected to enjoy the benefits of ClickShare Conference:
a.    Audio devices: Room Speakerphone

b.    Speaker: Echo Cancelling Speakerphone (Room Speakerphone)

c.    Microphone: Echo Cancelling Speakerphone (Room Speakerphone)

d.    Camera: Room Camera

Sharing the meeting room display remotely using Microsoft Teams

You can share the local view of the meeting room display using Microsoft Teams to allow remote participants to join the discussions. This functionality also allows guests to share to the local meeting room while an employee shares all the content from the meeting room display to the remote participants. To use this functionality, please follow these steps

Open the local view of the room display by pressing the menu icon on the ClickShare App and select “view room display”
Open your Microsoft Teams conference and press the button to “share content” (a square with arrow up). Finally, select the “Room Display” in the list of windows you can share